Prepaid label greyed out
I have just made a sale and have gone to load the prepaid label but the button is greyed out. The buyer has chosen dhl which I haven’t delivered through before and I haven’t had this issue before either. Any ideas?
1 comment
I have just made a sale and have gone to load the prepaid label but the button is greyed out. The buyer has chosen dhl which I haven’t delivered through before and I haven’t had this issue before either. Any ideas?
kat@ebay
Hi @dig791 ,
Thank you for your post.
It may have given the option to bring the label with the courier if its for collection.
Thank you,
Kat