I've sold two items today which were listed pre simple delivery and both had postage of £3.38. I confirmed to the buyer (before she bought the items) that I would combine the postage and refund her the excess postage of £3.38. She has completed the sale and paid the total (inc. postage). I now need to refund her the postage on one of the items but I cannot see how to do it because when I looked at the "earnings" on the items, I only receive the price of the items and not the po...

If it's not scanned then it's not used and if you had it set to buyer pays eBay will refund them the postage, no need for you to do this, but you can send the buyer a message to explain it can take 30 days to reach them. If you combine postage, as described by John you will only have one postage that is tracked showing dispatched, there is no way to mark the others dispatched, and for those, you may need to wait a minimum of 14 days for that payout. Many sellers v...

Pre simple delivery combined postage and refund | Member To Member Support

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Pre simple delivery combined postage and refund | Member To Member Support | eBay UK