Locked
Discussion interactions are currently paused.
Postal details not showing
Summary: cardyartstudio is facing issues with sellers having trouble generating shipping labels due to perceived errors in their delivery address, despite having correct information in their account. fargvs suggests verifying postcode and address settings through specific account settings links to ensure details are correct.
I keep getting this message from sellers .!
Hi, I’m trying to generate the shipping label, but the system is showing an error stating that the delivery address has invalid or missing fields (such as the house number/street name). Could you please provide your full address so I can update it and get your parcel dispatched? Thanks!
I have checked my account and all my details are correct ..I have to keep sending my address details to the seller .. Which delays the postal service for my items..
any advice please..?
fargvs
Mentor1 month agoCheck your Postcodes and Address settings here >
Check that these 5 Address fields are correct using a PC/Laptop >
https://accountsettings.ebay.co.uk/uas/addresses
https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193