Postage/Shipping fees for buying combined items | Member To Member Support

t-f-c · 2025-10-11T09:58:33.596000Z

I recently purchased 5 items from the same seller, 3 one week, 2 the following week when I would be away on holiday but still able to pay if I won. Which I did.I queried the seller about combined postage costs and they responded that under eBay's simplified postage, combing items for postage was not allowed. I queried this and said that therefore it was only logical that each item is posted separately. Because knowingly taking money for posting 3 items when you know that they would all go in one parcel - but knowing that you will keep the postage money for yourself - is illegal right? Its called fraud.I went on holiday and was still on holiday when the first parcel arrived with all 3 items in - all placed in an empty box with limited packing. All 3 were figures and all 3 had arms and parts broken off.I tried sending a message to the seller but had a response from eBay saying that I should take up any queries with them. When I got back from holiday, sure enough the same thing with the second 2 items. Now, yes, I could return the items as broken but my friend said he could repair them so I kept them. Both lots.The seller has a "no returns policy".How can it be right that a seller can act so fraudulently in falsely charging for extra postage money knowing that they would put all items into a box and pocket the rest. eBay must be aware of this? And then the rip off buyers protection fee? Don't get me started but I don't pay to shop on Ali Express or Temu. Guess where my future business lies. But any comments about getting these ripped off postage costs back would be appreciated. The amount is not large, just under £15, but its a matter of principle.

Discussions

Postage/Shipping fees for buying combined items | Member To Member Support | eBay UK