Postage label not scanned but item sent | Member To Member Support

brightbl-78 · 2025-12-13T22:20:52.085000Z

Hi there, a buyer bought two items off me and I didn't know how to combine the postage (I was paying for the postage) so I just bought two postage labels. So I've taken the items (packaged separately) to the post office and they've used one postage label for both packages. The items actually both arrived but days apart and it's all good with the buyer. My issue is one of the items isn't marked as dispatched as the second label wasn't scanned. What can I do about this? Thanks for your time.

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Postage label not scanned but item sent | Member To Member Support | eBay UK