Postage is defaulting to "£15 Royal Mail"

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Hi,

I've checked my postal setings but for some reason it defaults to "£15 Royal Mail" even an item I advertised as free posatge, the buyer received an email saying it would cost them £15.

Any ideas how to cancel this please?

Thanks in advance

Nick

nikehoe-_0

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Posted 7 months ago·Last reply 7 months ago

4 comments

jckl1957

·7 months ago

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I am seeing your items as free postage/seller pays.

Where does your buyer live?

nikehoe-_0

OP7 months ago

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Hi,
Thanks for responding.
They live in Northern Ireland (Which could be it?)
Cheers
Nick

jckl1957

·7 months ago

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Maybe?

I assume it is NI - with a BT postcode?

If you are posting with Royal Mail, the cost is the same as for the rest of the UK, but some carriers do add a surcharge for NI.

nikehoe-_0

OP7 months ago

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Thank-you for the advice, I appreciate it.

Postage is defaulting to &quot;£15 Royal Mail&quot;

Postage is defaulting to "£15 Royal Mail"