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Postage

A buyer has bought an item I was selling and when I went to go retrieve the postage label it says ‘No service is available’. Pack link is no help either? The buyer has paid for postage and the item and that’s all fine but I can’t actually get the postage label. How do i solve this? Thanks.

calwa_4973
calwa_4973
21View listings
Posted 9 months ago·Last reply 9 months ago
                                       
         
2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
papso22

papso22

Mentor9 months ago
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It looks like you listed with Simple Delivery so Packlink should not be involved.

 

Could you explain what you mean by 'retrieve the label'?

 

Also as a heads up, it's against the rules to list something on ebay and another site at the same time.

                                       
calwa_4973

calwa_4973

OP9 months ago
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Thanks for the heads up! Wasn’t aware of this. 

 

By retrieving the label I mean the “get postage label” button. It takes me through to there but the I can’t purchase a postage label or get anything from that next page at all.

 

I think I may have to contact the buyer and cancel the order and re-list with the pack link options!

 

Thanks! 

                                       
                                                                                 
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