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Postage
Hi I couldn’t use the prepaid label for a sold item so I just posted and paid for postage. EBay say as label wasn’t used they will refund the buyer. I am out of pocket so have emailed buyer to advise them they’ll be refunded and have asked them to pay for the postage -they are just ignoring me - the item has been delivered. Anyone have any advise or dealt with similar
4 comments
**peaseblossom**
Mentor10 months agoYou can't get it back. If this happens again cancel transaction and relist with correct postage for the buyer to buy again.
barnabyonecat
OP10 months agoThanks - so even though the buyer has gotten a refund for the postage I am not entitled to charge them for postage paid?
**peaseblossom**
Mentor10 months agoYou can't ask them but there's no way on ebay of enforcing it.
**peaseblossom**
Mentor10 months agoSorry, I meant to say "You can ask them".
@barnabyonecat