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Policy violations
Summary: In a brief discussion about policy violations, dustybadges initiated the topic but provided no content. tobiasd4 and john1297576 both responded, yet did not contribute any further details either, resulting in a thread devoid of specific information or further discussion.
Over the last couple of months we have had items removed for policy violations (selling an item that could be used to impersonate a police officer, military personnel etc. etc.) - we specialise in selling badges, mainly small enamel lapel badges or cap badges. The most recent items removed included a 1cm high police helmet and a pair of should boards/epaulettes they were police but they were actually US Airforce !! Another item recently removed was a brooch silver colour diamante set Turkish knife - this was in violation of the knife policy - it’s a 4cm long brooch !!!
We have never re-listed as we know this would not do us any favours but is there any way that we can ask that the “BOT” looks at the description/title rather than the picture - it is so frustrating
john1297576
Mentor5 months ago“BOTs” can only follow their programming, they do not look at a description or title, it is the humans who are responsible and they are probably not sufficiently knowledgeable.
I did see recently a seller who had a problem listing a Jigsaw Puzzle, as the bots. recognise the word Jigsaw as a bladed item.
tobiasd4
Mentor5 months agoThere was a similar question yesterday, seller with uniforms.
It seems AI is picking up the wrong reason for removal.
I can only suggest trying to get callback.
Not easy at the moment, it's said use link from phone.
https://www.ebay.co.uk/help/eua?id=5190