Policy Violation - Open for 5 Days and no response? | Member To Member Support

d6wnc1972 · 2025-12-04T20:56:14.800000Z

I'm hoping someone can help. I've had a policy violation open for 5 days. I cannot do anything to the listing because all the boxes, i.e appeal, edit and delete, are all greyed out.The listing apparently had an external link, which I removed and then appealed straight away. I haven't had any email back from them, and I can't get in touch with them to try to resolve this. Generally, the appeals are quick! That's the violation "Offering to buy or sell outside of eBay, including sharing direct contact information before an eBay purchase, is not allowed." What do you suggest? How do I contact eBay to get them to appeal and solve my violation? It used to be so easy to contact eBay when it first started! Now it's a nightmare!

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Policy Violation - Open for 5 Days and no response? | Member To Member Support | eBay UK