Photos of a damaged in transit item | Member To Member Support

emjayo · 2026-05-18T08:17:54.610000Z

I have sold an item, a high value item. Which the buyer issue a refund case as it was damaged in transit. I have kept the amount paid and the buyer was refunded, but they also keep the item. They state pictures are uploaded, but how can the seller request to see this information as transparent feedback?

Discussions

Photos of a damaged in transit item | Member To Member Support | eBay UK