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shinho62_uk · 2025-12-16T10:24:50.800000Z

Need advice, i purchased a leather watch case as a gift for a family member, when it arrived i wanted to check it was ok wrapping it for xmas, glad i did as when i tried to open it (press-Studs held it closed) it came apart in more than one location, it was of poor quality in the stitching, i contacted the seller for a refund they offered a small refund immediately and said i could keep the leather case, i tried to see if i could repair it but could not, so contacted them again, all they wanted was for me to remove the neutral feedback i gave not negative, i am receiving messages almost daily asking mem to remove the neutral feedback, they have now just offered a full refund if i remove the neutral feedback ??, the quality of goods are poor, i feel that anyone who buys may run into the same issues, what should i do

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