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Permanent restriction from selling
Summary: kate9708 shared their experience of having their account permanently restricted from selling on eBay after a hacking incident years ago. Although the issue was initially resolved, and customers were refunded, a further attempt to sell items led to a permanent restriction. The account holder expressed frustration at the lack of communication from eBay. papso22 noted that this is a common issue and that eBay typically does not reinstate restricted accounts or provide explanations.
My account has been restricted from selling because I was hacked many years ago and someone falsely used my account to pretend to sell items.
This was resolved at the time. Ebay repaid the customers (a total of about £60 if I remember correctly).
In January I attempted to sell some items and was told there would be a further 3 month restriction while checks were made. I would like to sell some items and have now been told there is a permanent restriction on my account! Having spent a long time trying to speak to an actual person they refused to tell me what has happened or why I've been permanently stopped from selling. I'm so upset and feel very unfairly treated. Has this happened to anyone else?
papso22
MentorJul 20, 2026 at 3:39 PMYes, it happens a lot and ebay don't reinstate accounts or discuss the ban.
kate9708
OPJul 20, 2026 at 3:41 PMI'm gutted! Can you recommend anywhere else I can sell good quality items please? (Clothes valued at £50-350) Vinted?