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Pending - awaiting delivery

An item I sold is currently pending-awaiting delivery on my account The item was posted without using “Simple Delivery” and is therefore not tracked Who has the responsibility of marking this as delivered  and how should they do it ?

mintshaker
mintshaker
376View listings
Posted 7 months ago·Last reply 7 months ago
                                       
         
6 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
tobiasd4

tobiasd4

Mentor7 months ago
View listings

By not using supplied label to post item, it has cost you money.

Buyer will be refunded for unused label within 30 days.

 

                                       
tobiasd4

tobiasd4

Mentor7 months ago
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Why did you not use ebay supplied label? 

                                       
mintshaker

mintshaker

OP7 months ago
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First time I have used eBay to sell for a number of years I didn’t know what simple delivery meant or how it worked !

                                       
*vyolla*

*vyolla*

Mentor7 months ago
View listings

If you didn't use the Simple Delivery delivery label, but decided to buy your own untrackable label, it can never be marked as delivered.

 

If your payment is on hold it should be released after 14 days.

                                       
mintshaker

mintshaker

OP7 months ago
View listings
Thank you for your reply - So the buyer cant mark it as received ie delivered ?


Sent from Yahoo Mail for iPad
                                       
**peaseblossom**

**peaseblossom**

Mentor7 months ago
View listings

No, the buyer can't do anything.    Without tracking the payment will be held for 14 days and then released to you.

 

 

                                       
                                                                                 
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