Payments on hold even though the customer confirmed pickup | Member To Member Support

l0stag_98 · 2026-03-12T12:20:20.323000Z

Hi, I recently sold an item and the customer came and picked it up, I scanned his collection qr code and then it said collection confirmed. After this I went into the app and on the item sold page it says collection confirmed but when I try to withdraw it says awaiting confirmation of collection and that the payment are on hold and I have to wait 2 weeks? Is there anyway to get around this?

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Payments on hold even though the customer confirmed pickup | Member To Member Support | eBay UK