Payment on hold - Poor ebay customer sevice | Member To Member Support

tommysiv · 2025-12-29T16:33:17.252000Z

I have tried to pay for some items using a voucher, my ebay balance from selling items and my own money. The transaction failed due to an error but the payment still says processing and my ebay balance has not been returned to me. After two weeks, speaking with 4 different agents, logging a customer complaint with no response or recognition and repeated failed communications I am at a loss. Does anyone have any experience of this?

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Payment on hold - Poor ebay customer sevice | Member To Member Support | eBay UK