Payment on hold buyer not acknowledging delivery | Member To Member Support

filterfine09 · 2025-12-20T14:09:40.403000Z

Buyer has ordered and paid for goods which are on hold till confirmed delivery. Delivery has taken place to buyer, who has failed to acknowledge via eBay that goods arrived, although they have confirmed in telephone call they are satisfied with item. Parcelforce confirms delivery took place with photo of delivery although this was not using eBay Parcelforce service. Photos and message to buyer have still resulted in no acknowledgment of delivery, therefore no release of funds. EBay automated service no help.

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Payment on hold buyer not acknowledging delivery | Member To Member Support | eBay UK