Did the buyer select collection or postage you did have a choice there.
If collection, then after the buyer pays through eBay checkout, cash is not allowed, they will receive a collection code to bring to you.
Do not release the item, before scanning that code, or entering the codes numbers on the order details, it's your only proof of collection .
If they selected postage and now agree to have the item delivered, best way forward is with the buyer's permission cancel the order, and relist with Collection only . Cancel selecting ' Buyer Requests to Cancel ', this fully refunds the buyer, and your seller performance is not affected.
tressygirl
Mentor4 months agoThe outboard motor?
Did the buyer select collection or postage you did have a choice there.
If collection, then after the buyer pays through eBay checkout, cash is not allowed, they will receive a collection code to bring to you.
Do not release the item, before scanning that code, or entering the codes numbers on the order details, it's your only proof of collection .
If they selected postage and now agree to have the item delivered, best way forward is with the buyer's permission cancel the order, and relist with Collection only . Cancel selecting ' Buyer Requests to Cancel ', this fully refunds the buyer, and your seller performance is not affected.
@twiggs48