I have sold a phone and the buyer has received and noted issues (they were in the description but for the sake of it and alot of back and forth) i have agreed to a partial return of £20, however i had already accepted the return, i have clicked on offer return (we are both in agreement) but it says i cant do that, is there another way of cancelling the return but doing a partial refund?

Hi Thanks, i have managed to sort it now, i clicked offer refund on a seperate page and it allowed me to do partial and it is now closed, thank god.thank you both

partial return seller help | Member To Member Support

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partial return seller help | Member To Member Support | eBay UK