Partial refund does not include vat paid | Member To Member Support

moneysaveruk2013 · 2026-05-12T05:22:27.734000Z

I made an order with someone for two items (exactly the same items) but one of them arrived broken so i requested a return. Seller message me and offered a 50% refund instead which i agreed to, however when they sent the partial refund offer it did not include the VAT, I paid £18.99 of which about £3.50 was VAT and they offered my £7.49 refund. I declined the refund and messaged to state that this was less than half of the payment I had made however seller states that once I accept the refund ebay will add the VAT portion. Is this correct? Im not happy accepting the refund as it does not state 50% of what I paid.

Discussions

Partial refund does not include vat paid | Member To Member Support | eBay UK