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Partial refund
Item not received and seller has issued only a partial
refund stating eBay have deducted fees?
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Item not received and seller has issued only a partial
refund stating eBay have deducted fees?
john1297576
Mentor4 months agoIf you opened a Not received case, then escalate it to ebay.
Done properly through ebay you would get a full refund, fees would be refunded to seller.
That is any selling fees, if seller has paid for extra services such as a reserve they are not refunded, that sort of fee is paid whether sold or not and not refunded.
fargvs
Mentor4 months agoIf you have opened an official 'Item not received' case and followed it through to case completion, you are entitled to a full refund ? >
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...
https://pages.ebay.co.uk/ebay-money-back-guarantee/