Parcel size. | Member To Member Support

wattiesdad · 2026-05-03T15:12:17.514000Z

I stupidly decided to give simple delivery a go, I have always used custom. The item I listed sold, but when i go for the label, the parcel size is wrong, it says I can change the parcel dimensions, but there is not an option for the size I need. I thought it was SIMPLE, obviously not. Any idea how to get the size I need? I did mistakenly use simple delivery before by accident, but then I just paid for my own postage, I was told if I didn't use the SD label the buyer would be refunded, they never were.

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