Parcel has not arrived to me | Member To Member Support

charlidal2 · 2026-06-19T07:29:48.202585Z

I’m not having a very good experience here. I ordered a parcel to be delivered to my local inpost location which is my local shop. I received notification that it had arrived there. It wasn’t there. I went another 3 times to check and they do not have it. I have contacted the seller who said the only info they have is that it was accepted by someone called Avizo. I do not know this person nor do I know whether it is a person or an establishment. I’m finding it extremely difficult to get eBay to help me. Inpost keep telling me they will help but then don’t. I just want a refund. I understand this isn’t the sellers fault but I haven’t received an item I’ve paid for. I want my money back. What can I do? Thank you in advance

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Parcel has not arrived to me | Member To Member Support | eBay UK