Buyer paid for postage, but when i was at the post office, I decided to upgrade and go with signed for tracked. Package has arrived and I have confirmation, but listing is still showing as undelivered. I'm assuming that ebay tracking is going with the prepaid level and not mine. Is there any way to fix this?

No, don't contact the buyer, they will sure enough contact you if they do not receive their item, and as I explained above, should a case be opened then you can add those tracking numbers into the case details. The unused label will be refunded, again please read my post above how this is actioned, it does take 30 days. @avaehe123

Paid for prepaid postage but didn't use | Member To Member Support

Discussions

Paid for prepaid postage but didn't use | Member To Member Support | eBay UK