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paid for 48hr tracked delivery
I paid for 48‑hour tracked delivery, and the listing clearly showed both the postage price and delivery timescale as 48‑hour tracked. Today I received an email saying the items have been sent untracked, which is not the service I paid for.
anything i can do ?
2 comments
john1297576
Mentor5 months agoWhat is value of item, as if over £20 it is very unwise to send untracked?
You are entltled to getting the service you paid for, so wait for it to arrive before asking seller to refund whatever you have been overcharged.
Feedback and Star ratings should be used to show dissatisfaction.
jckl1957
·5 months agoBefore you do anything, wait for the item to arrive.
If it arrives later than expected, you can mark the seller down on delivery time.
You can also ask them to refund the difference between the price of the two services.
Really though, tracking is more for the benefit of the seller than the buyer.