packlink overcharge for an 'overweight item' | Member To Member Support

mama-321351 · 2025-10-30T18:40:17.356000Z

Hi, very frustrating but i received a message from packlink to say they are charging me an extra £3.18 for an item that they claim weighed 1400g. The item i sent was a 2 inch high pewter bird figurine that weighed 85g, it was wrapped in bubblewrap and fitted snugly into a 3 inch high gravy carton. MAX WEIGHT 250g £2.94 p&p through packlink using evri.HERE LIES THE PROBLEM, I HAVE TRIED TO CONTACT PACKLINK THROUGH EBAY TO RESOLVE ( & SEND PROOF OF THE WEIGHT ETC..) BUT PACKLINK DOES NOT RECOGNISE THE TRACKING NUMBER THEY SENT ME WHEN THEY CONTACTED ME REGARDING CHARGING MORE MONEY.

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packlink overcharge for an 'overweight item' | Member To Member Support | eBay UK