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Packlink incorrectly invoicing 30+ days after delivery
Anyone else getting emails from Packlink , causing undue stress due to them making up information about sent parcels?
g5star
Posted Aug 11, 2026 at 7:42 PM · Edited Aug 11, 2026 at 7:42 PM·Last reply 3 weeks ago
5 comments
g5star
OP3 weeks agoI use simple delivery for the majority of sales.
What choice do you have when simple delivery does not do large items? The item I sold was large bulky but could be held in one hand, weighed less than 5kg. I think they are miss interpreting large bulky items with weight . 40kg they reckon it weighed that’s total BS and the the buyer has. Confirmed it’s simply not true.
papso22
Mentor3 weeks agoYou do have to arrange your own postage for bulky items however you do not have to go through Packlink to do that. Go direct to the courier instead.
g5star
OP3 weeks agoI will in future , thanks
papso22
Mentor3 weeks agoIt's been a frequent topic on the main seller board. The courier blames Packlink, Packlink blames the courier.
tommystrezures
MentorAug 11, 2026 at 9:33 PMYou are a private seller so should be using simple delivery, surely, if not why are you using packlink? Personally I wouldn’t trust them with a barge pole. It’s a third party service.