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Over weight simple delivery parcel
My simple delivery parcel is heavier than expected. What do I do?
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My simple delivery parcel is heavier than expected. What do I do?
kat@ebay
Hi @kndgr31 ,
Thank you for your post.
If you used the recommended parcel size when listing your item and it exceeds the maximum size and weight of the label, you won’t be charged any additional costs. Just go ahead and use the Simple Delivery postage label. The courier will accept your package providing it remains within the maximum weight and dimensions for the service. If you didn't use the recommended parcel size, and your item ends up exceeding the maximum size and weight of the label, you may be responsible for covering the additional costs to send your item.
Thank you,
Kat