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Ordered purple sunflower seeds which have turned out ordinary yellow flowers, need help to let Ebay know about this
Summary: jingo8_123 expressed frustration after ordering rare purple sunflower seeds which turned out to be ordinary yellow flowers. They struggled to raise a refund claim due to the delayed flowering and the closed return window on eBay. tommystrezures and others in the discussion pointed out that purple sunflowers might be a scam, as similar cases have occurred with fake flower seeds. Suggestions included reporting the seller and contacting the payment provider for assistance. jingo8_123 eventually declined an offer from the seller for different seeds, noting other dubious products listed by the same seller.
I ordered some Rare Purple Violet Majesty Sunflower Seeds in April. When you plant seeds it takes time for them to flower. These seeds have finally flowered and they are ordinary yellow ones - definitely not purple. The seller closed the return window in May well before the seeds could flower. Also when I go on the Ebay site to get help with a refund it does not go far back enough to show the order i question - so I can't select it to make my refund claim. Please advise how I can make other potential buyers aware of this scam
red_magpie
Mentor1 month agoeBay warned you in the user agreement that they don't guarantee that items will be truthfully described. They provide their own money back guarantee if an item doesn't match the description, but this only lasts for 30 days. eBay is a risky place to buy seeds if it will take longer than 30 days to discover whether the description was truthful.
jingo8_123
OP1 month agoI complained and the seller offered to send me some different type of seeds. I refused this as articles online about these fake seeds say they are not safe to plant. I noticed that this seller had some other strange items for sale - eg a supplement - capsules that make your buttocks bigger and rounder! Ebay must know very well that they have some sellers offering dodgy items.
john1297576
Mentor1 month agoThe return window is only 30 days, seller does not close it, it just runs out of time.
You may be too late but have a word with your payment provider.
Purchases go back 7 years, so just edit the period from the basic “ last 90 days”.
*vyolla*
Mentor1 month agoThere's no such flower, the photos for these are AI or photoshopped, a few people have fallen for this, same as when the rainbow coloured roses started to be sold online.
tommystrezures
Mentor1 month agoThank you @*vyolla* I thought I was going mad but obviously I am not!!!!
tommystrezures
Mentor1 month agoTo add I don’t believe and having just checked my rhs book that there is such a thing genetically for purple flowering sunflowers. A search online seems to think it’s a scam.
tommystrezures
Mentor1 month agoYou can’t effectively. You can report the seller only. Click the question mark against one of their listings, it’s self explanatory from there. Bar that there is nothing you can do except not buy from them again.
jingo8_123
OP1 month agoThanks I'll do that!
jingo8_123
OP1 month agoCan't find the question mark. when I try Customer Support I just get stuck in a circular conversation with a stupid bot. I know this isn't a big amount of money but I still think Ebay should check this seller out. If not they are allowing a scammer to use their site
tressygirl
Mentor1 month agoScroll down the bottom of the listing, bottom right hand side, just below the Up arrow is the ? mark.
If not visible on the app, turn to a laptop / PC you'll find it with that device.
@jingo8_123