Order cancelled by eBay

Question

EBay have an issue with a buyer so cancelled their order from me. The item was already sent first class Royal Mail and I can’t stop the delivery. What is the next step as I can’t seem to get past the bot on messages

**peaseblossom** · Accepted Answer

Not sure what can be done now the item has been sent but you can contact ebay about it using callback on here:https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid