Order cancelled but shipping label created before I realised. | Member To Member Support

teabricksandstuff · 2025-12-30T20:02:11.672000Z

Hi, a customer made a purchase and then cancelled again later on, but before I realised this, I had packed it and printed the shipping label. The system is now showing that I am unable to cancel the order due to having posted it, however I haven't posted the item yet. I don't know what to do now. Any advice is greatly appreciated. Thank you in anticipation.

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Order cancelled but shipping label created before I realised. | Member To Member Support | eBay UK