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I bought some window draft trim. It all fell off after a couple of days. I then tried double sided tape with some new trim and that also just came off. When I tried contacting the seller it just takes me back to the same page when I click contact seller. How do I report this to them to say it doesn’t work?

liscorcora_3

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Posted 6 months ago·Last reply 6 months ago

4 comments

**peaseblossom**

Mentor6 months ago

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Start a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Item doesn't match description" and escalate it to eBay after 3 complete working days.

liscorcora_3

OP6 months ago

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I’ve already put it on and binned the 1st lot and bits of the 2nd lot I tried. So I can’t send it all back
Sent from my iPhone

**peaseblossom**

Mentor6 months ago

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Send back what you have left. If its not fit for purpose you are entitled to a refund.

liscorcora_3

OP6 months ago

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Thank you for your advice
Sent from my iPhone