Only partial refund issued | Member To Member Support

sadav-44 · 2026-01-25T12:44:15.573000Z

I recieved only partial refund on two items identical that weren't delivered. I was only refunded for one item.Ebay have declared the case refunded and therefore closed.Now I am failing to contact ebay. I go around in circles clicking on all the offered choices but cannot get a direct message to ebay to explain my gripe because it just gets to the bit where it says case closed and no other options.I've searched and searched but cannot find a way of contacting ebay directly. Am I missing something?

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Only partial refund issued | Member To Member Support | eBay UK