Offer refund with postage and fees | Member To Member Support

pughpugh · 2025-10-07T10:33:39.494000Z

Hi, I'm trying to refund an item I sold. There is a toggle button for "Full amount", but that seems to not include the postage (buyer paid) or additional ebay fees. The help chat bot doesn't seem to understand the issue. I don't seem to be able to speak to an actual support human. Does anyone know how I might give them an actual full refund? Thanks

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Offer refund with postage and fees | Member To Member Support | eBay UK