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NUMERICAL VOUCHER CODE NOT ALLOWED TO ENTER IN VOUCHER FIELD AT CHECKOUT
I have a valid voucher offer from a vendor and have confirmed with them that the voucher is correct and valid but when i try to apply the voucher at checkout the voucher field auto disables the apply button (greyed out) any text string entered in the field that starts with a numerical value of which this code does (see attached pic)
Someone must've had this issue before
Please could someone advise what to do
2 comments
tobiasd4
Mentor6 months agoScreenshot shows you trying to enter code in 2 places.
Full code only needs to entered in place.
lilsimonm
OP6 months agoIt only allows you to attach 1 picture so i had to merge 2 pictures together
The screenshot shows that when a code starts with an alpha character the apply button is active (blue)
but when you start a code with a numerical character the apply button is greyed out
i.e. This is either a erroneous code and the vendor is lying or this is a bug in ebay's code (which i doubt has gone undiscovered until now)