Notified of supposedly recalled item | Member To Member Support

alan.c.ia · 2026-04-07T18:59:36.315000Z

I received a message from eBay saying that a set of lights that I purchased were recalled due to non compliance of the plug/adapter. This item was purchased I 2025, they included a link to an item withdrawn from sale on Amazon in 2023 which is not identical just similar and has a different adapter shown. Well it doesn't seem to apply to the item I have so I'd like clarification from eBay, however this reason to contact eBay does not exist and AI spins me around faster than a washing machine. I did message the seller but haven't received a reply. eBay in any case seem to have washed their hands of the issue because it was bought more than 6 months ago. How can I contact a human at eBay about this?

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Notified of supposedly recalled item | Member To Member Support | eBay UK