Not using Ebay postage labels

Question

I don't want to use Ebay labels but provide my own postage through my local Post Office. However Ebay takes the cost off at selling source and it appears that I am paying twice for postage. I cannot see how to stop this. Also when I want to add my own tracking information it won't let me. The dashboard is absolute pants when trying to work through it from the Ebay directions as some links don't exist e.g. shipping labels.-void.

Thanks

tommystrezures · Accepted Answer

IF eBay provides the label, then you can't update tracking. Are you claiming the non use of labels back from eBay correctly?

tobiasd4 · Answer

You listed as freepost, so buyer pays you for item including postage.

You use this money to buy postage from where ever you want.

As said by @tommystrezures you can't update tracking unless you buy postage label through ebay.

You will have to wait 14 days for payment.

**peaseblossom** · Answer

Here's the link to claim a refund for "free postage - seller pays" labels: https://www.ebay.co.uk/claims/simple-delivery/refund/seller @oakley_boys