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Not receiving order confirmation
Did not receice guest order confirmation
mo_31122
Posted Sep 7, 2026 at 10:05 AM · Edited Sep 7, 2026 at 10:05 AM·Last reply Sep 7, 2026 at 11:21 AM
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Did not receice guest order confirmation
papso22
MentorSep 7, 2026 at 11:21 AMIt's an automated system. If you actually completed a purchase as a guest ebay will have sent you an email.
tommystrezures
MentorSep 7, 2026 at 10:26 AMHave you checked your email? eg gmail, yahoo etc that is where it will go, also check the spam file etc.
mo_31122
OPSep 7, 2026 at 10:52 AMYes checked spam
fargvs
MentorSep 7, 2026 at 10:14 AMGuest purchase --- will not be seen in your eBay summary --- use the Order Confirmation email you received to see if you can trace it using this link ---within 30 days case options will be there if needed >
https://www.ebay.co.uk/help/buying/paying-items/buying-guest?id=4035&from=EBAY_AI&origin=EBAY_AI
papso22
MentorSep 7, 2026 at 10:06 AMEbay didn't send you an email?
mo_31122
OPSep 7, 2026 at 10:55 AMNot received email
papso22
MentorSep 7, 2026 at 11:04 AMCheck your spam folder for the email address you used.