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not been paid for an item I’ve sent
My item has arrived at the buyer’s address but I haven’t received payment
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My item has arrived at the buyer’s address but I haven’t received payment
john1297576
Mentor2 weeks agoYou are a new seller, money will be held for a time until released to you.
Once you meet the requirements funds are released within 24 hours.
tay_46056
OP2 weeks agoIt says on it
Buyer hasn’t paid yet
We’ve reminded the buyer to pay, but you can also contact the buyer
papso22
Mentor2 weeks agoYou should not have been given an address before they paid. How did you know where to send it?
tay_46056
OP2 weeks agoThe buyer sent me his address in a message. I had a notification off eBay saying that he had paid. Im autistic so I don’t fully understand eBay. I sent it after I got a notification saying that he had paid
papso22
Mentor2 weeks ago · EditedI am afraid you have been the victim of a scam. The ebay notification was a made up one by the buyer pretending to be ebay. They haven't paid, and they won't pay now they have the item. There is nothing you can do on ebay now but you could report to the police as theft.
I'm sorry, that is a lot of money to lose.
*vyolla*
Mentor2 weeks ago · EditedAre you saying that you sent the item out before receiving payment, or that eBay are holding your payment?
There's a button on this eBay guidance page to check your payment hold:
https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&from=EBAY_AI&origin=EBAY_AI