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non responsive seller
Summary: The discussion centers on an issue involving a non-responsive seller. hasland61 initiates the conversation, likely expressing concern about the seller's lack of communication. tobiasd4 responds to the initial post, but the content is unspecified. There are subsequent responses from both hasland61 and tobiasd4, though the details of these replies are not available. Overall, the thread reflects a dialogue aimed at addressing the seller's lack of responsiveness.
I bought a gas hob on 12th of Feb [ came with 2 year guarantee ] to fit in my kitchen when ready.
about a month ago we opened & fitted the hob only to realise it was illegal, there was no gas cut off sensor to sense a flame out. [ illegal under UK law ]
I informed seller & he stalled by saying he'd get in touch with his supplier. No response for ages so i threatened trading standards or Ebay, to inform them he was, under UK law selling illegal gas hobs !
We then got a reply saying sorry, send it back, for full refund.
Sent it back [ got proof ] & delivered 21st May. Have sent 2 messages asking them to refund me. No response !
They've had it a week now & i dont know what to do next ?
tobiasd4
Mentor4 months agoEbay MBG is only 30 days, so you are too late to involve them.
Contact your payment provider.
hasland61
OP4 months agoPaid Ebay balance ?
tobiasd4
Mentor4 months agoOh dear!
Ebay balance does not cover this situation.
If UK business seller, contact citizens advice.