Non-receipt of goods | Member To Member Support

puffinssarah · 2025-12-29T13:57:22.227000Z

I ordered an item as follows: Order date: 22 May, 2025 Order total: Order number: 02-13117-61009 £13.20. The person I ordered it from had an operation on her hand and was unable to dispatch the item, but did refund the postage. I said that was OK and that I would wait (it was a jumper, so wasn't needed during the summer) and I was happy to receive it when her hand got better. I have messaged her several times since, (the last message on 14th November) but no reply, so I have no refund and no sign of the item. It is now over 6 months ago, so I guess I am out of the period where I can revert to Ebay, but what can I do? I feel totally frustrated, because I would like the item. Can anyone provide any advice? Many thanks!Sarah

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Non-receipt of goods | Member To Member Support | eBay UK