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No return label
Seller is telling me they have emailed a return label but not received, also saying one is attached to my ebay account but there isn't, what do I do now?
Paul
pa_3791428
Posted Jul 20, 2026 at 6:13 PM · Edited Jul 20, 2026 at 6:13 PM·Last reply Jul 20, 2026 at 6:27 PM
1 comment
**peaseblossom**
MentorJul 20, 2026 at 6:27 PMIf you started a return request you will be able to escalate it to ebay after 3 complete working days. So when that time has passed go to the return case, click on Return Details > Respond to Case > Escalate This Case > Submit. Then ebay will send you a label to use.