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No responce from seller after I have paid for the item that needs to be collected
Summary: awharbutt is experiencing an issue with a seller who has not responded after payment for an item that needs to be collected. tobiasd4 attempts to engage in the discussion, but further details are not provided about the resolution or advice given. The discussion lacks specific content, making it difficult to determine the next steps or outcomes.
Hi, any idea what I can do now please? I paid the seller their asking price for a bath that needs to be collected but had no responce to any of my messages and it's been 2 weeks now! I asked Ebay for a refund but that was refused? I have tried their AI Chat but it doesn't understand my problem and just keeps saying contact the seller! I think the seller may be a scammer as Iv'e now seen same add on Marketplace!
Don't know where to go from here as I can't find any email or phone to speak to a real person from Ebay!
tobiasd4
Mentor5 months agoYou need to open item not received case, escalate on day 4.
Hopefully you haven't given seller the collection code.
awharbutt
OP5 months agoJust opened a item not received case, lets see what that does? Thanks
tobiasd4
Mentor5 months agoDon't forget to escalate on day 4 if not resolved.