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NO REFUND NO ORDER REWCEIVED
Summary: andkov_5509 is seeking advice on how to handle a situation where they have not received an order or a refund from a seller. They express a lack of trust as the seller claims a refund has been issued, but it has not materialized. *vyolla* suggests opening an eBay claim for an item not received, but andkov_5509 explains that the seller has already taken steps that prevent them from pursuing this avenue and asks how to reach customer service for further assistance.
i NEED A HELP ..NO REFUND AND NO ORDER RECEIVED
Hi guys anyone know what should i do that if i have a chance because i did not received my order and after when i contact a seeler they said he is refund me but after five days i dont trust them because no refund and no mo oreder received but he is describe my purchase site he refund me already ....but unfortunately not......who can believe me ...there is my order ref info.....Order number:08-14875-84801
Please guys give me a good idea what i can do ..where is a money back ebay guaranty
*vyolla*
Mentor1 month agoHave you opened an eBay item not received claim?
https://www.ebay.co.uk/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&from=EBAY_AI&origin=EBAY_AI
andkov_5509
OPJul 18, 2026 at 12:13 PMthnks you can try to help this link does not able to help me because the seller already to take a step before me and has say it they send my order .....so i cant do nothing .. you know how to rich a customer service...?
*vyolla*
MentorJul 18, 2026 at 12:18 PMYou can't report an order as not received until the latest delivery date showing has passed.
You'll need to wait for that date and then open a claim.