Locked
Discussion interactions are currently paused.
no postage
3 times item sold everytime went to get postage label there was a fault have had to refund 3 times as there s
servive would not create label
4 comments
Locked
Discussion interactions are currently paused.
3 times item sold everytime went to get postage label there was a fault have had to refund 3 times as there s
servive would not create label
john1297576
Mentor2 weeks agoWhy could you not do it the old way and create your own postsge.
mic..r
OP2 weeks agoBecause of scams they might say never recieved and full address was not given till label was created .no prob in past as you say its usually royal mail
tobiasd4
Mentor2 weeks agoDepending on reason for you cancelling, you may get defects.
tressygirl
Mentor2 weeks agoIf you use your own postage, and yes you do need to first click on eBay's postage label to get the buyer's address, and the buyer claims a non receipt, you can enter the new tracking number into the case details. If it shows delivery, you will not need to refund.
A refund is sent to whoever paid for the unused SD label:
If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days
If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.
@mic..r