no option to add postage

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All of the items i'm selling have been set to collection only. I can't find any option for postage. It seems to have just disappeared. This obviously has an affect on what I sell. Has anyone come across this before.

embr-1888

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Posted 6 months ago·Last reply 6 months ago

5 comments

john1297576

Mentor6 months ago

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Con’t you get this in the listing process?

First box gives both options..

embr-1888

OP6 months ago

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No. I only have the collection option

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tressygirl

Mentor6 months ago

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Which device or browser are you using?

If the app or mobile browser switch to a laptop / PC and use Chrome, clear cache and cookies and try from there, postage should show.

You may need to start the item from scratch if it for some reason is still not showing, then all postage option will ( Should!) show!

@embr-1888

**peaseblossom**

Mentor6 months ago

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Have you only just noticed because you have items finishing in a few hours. You can end them early via the dropdown menu next to each one on your selling list, or you can try revising the newer ones. Clearing cookies should help get postage back.

embr-1888

OP6 months ago

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I had someone enquire about an item and asked if I posted. The item has finished now, I've deleted it and tried putting it back up but I'm still only getting the collection only option. I'll try clearing the cookies and see if that helps

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