If a reasonable time has passed the item's last estimated date for delivery, and you used a Simple Delivery transaction / label, then advise your buyer to open a case for item not received.
eBay should pick up the case and refund the buyer, and you get to keep the payout.
tressygirl
Mentor1 month agoIf a reasonable time has passed the item's last estimated date for delivery, and you used a Simple Delivery transaction / label, then advise your buyer to open a case for item not received.
eBay should pick up the case and refund the buyer, and you get to keep the payout.
@afzalahmad65