No help at all! | Member To Member Support

fs611248 · 2026-07-05T15:16:59.066328Z

I've spent more than half an hour 'chatting' to get an amount charged for something (I don't know what!) I didn't buy removed form my account, but despite quoting reference numbers as shown on my bank statement the 'advisor' said they couldn't trace the charge. so can't refund it. How good is the eBay money back gaurantee??? Maybe it's a language problem because the agent's conversation was not good English, butwhatever the reason, thanking me for my 18 years loyal service doesn't cut it! Could be those 18 years are coming to an end.

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No help at all! | Member To Member Support | eBay UK