No funds in account but a healthy balance?

Question

Hello, I have money in my account and want to purchase item, but I can’t buy as EBay say no funds available, what’s going on? Please advise,Thanks.

tressygirl · Accepted Answer

Do you mean your eBay account, then is the money showing as Available?

Or , do you mean your bank account? Ensure it is correctly registered here:

If there is still an issue, contact Customer Services, as they have full access to your account, see if they can see what needs to be corrected here.

If you need to, this is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I do strongly recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@retrohorder

retrohorder · Answer

Thank you, seemed to sort itself out by morning.