If there is tracking to show delivery, have you asked household members, neighbours, perhaps they took delivery. Was it your postie delivering? Ask if they've left it in a safe place around your property.
If not, and there is no tracking, open a case for item not received, and escalate on day 4 if not refunded beforehand.
tressygirl
Mentor10 months agoIf there is tracking to show delivery, have you asked household members, neighbours, perhaps they took delivery. Was it your postie delivering? Ask if they've left it in a safe place around your property.
If not, and there is no tracking, open a case for item not received, and escalate on day 4 if not refunded beforehand.
@siiob-55